For your procurement team
- Data processing agreement (DPA)
- Completed security questionnaires
- Information security summary
Security and data protection are built into how we work. This page explains our practices, suppliers and certifications in one place.
Draft: confirm each commitment and fill in the bracketed details before launch.
Data minimisation, clear retention rules and a data map for every project.
Client data hosted in UK or EU regions by default.
Data encrypted in transit (TLS 1.2+) and at rest on all hosted systems.
Multi-factor authentication and least-privilege access on all accounts.
Human review, evaluation suites and no training on client data.
Clients notified promptly of any incident affecting their data.
We use AI providers' business terms, where client data is not used to train models.
AI that affects customers, money or personal data has a human review step.
Every AI feature passes an evaluation suite and is re-tested after changes.
AI tools are tested against prompt injection and data leakage.
Registration number: [ZA000000]
UK government-backed security certification.
Company no. [00000000]
| Supplier | Purpose | Location |
|---|---|---|
| [Hosting provider] | Website and application hosting | [UK / EU] |
| [Email provider] | Business email | [Region] |
| [Form service] | Contact form delivery | [Region] |
| [AI provider] | AI features in client projects, under business terms | [Region] |
Please report it privately to [email protected]. We'll acknowledge it within two working days and keep you updated until it's resolved.